Showing posts tagged with: Burnley

Jack gets back on his feet!

A man who was left bedbound after being diagnosed with a tumour in his lung has praised physiotherapists and care workers for getting him back on his feet.

Burnley achieve a GOOD in their CQC inspection

The inspection took place in October over two days with Safe, Effective, Caring, Responsive and Well-led being the areas inspected. All areas of office and client administration was reviewed and feedback received from clients and staff.

The Care Quality Commission (CQC) are an independent body who have been set up to make sure health and social care services, such as Routes Healthcare, provide people with safe, effective, compassionate, high-quality care. They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety. They then publish their findings, including performance ratings to help people choose care.

Well done to Holly & her team!

 Overview & CQC Inspection

A huge THANK YOU to all our fantastic field and branch staff!

A huge THANK YOU to all our fantastic field and branch staff who have battled through the adverse weather conditions over the past few days. Stories are snowballing in of the amazing commitment you and your colleagues have shown through the challenging weather this week. Thank you for continuing to deliver a fantastic service to our clients even when the weather gets in the way!

Don’t forget if you know someone who deserves the ‘Excellence in Care Award’ for making a difference let us know! They will the EIC award and a £100 voucher send your nomination to; HR@routeshealthcare.com