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Routes Healthcare Pass External Audit with Flying Colours

Routes Healthcare, supplier of Health, Social and Childcare personnel have just received an external audit from a large national client achieving a 94.8% success. 

Laura Hobson, Branch Manager for Routes Healthcare Yorkshire, was delighted with the result saying “This re-affirms that when we say quality and excellence in all we do it really does means it.  Our philosophy is not so much about what we say but our actions and what we do day to day in this business.  This proves that what we do meets very, very high standards.  Recruiting and supplying Nurses, Healthcare Assistants and Support Workers across Bradford, Kirklees, Calderdale, Leeds, Airedale and North and South Yorkshire to supply to our client base of Nursing homes, Hospitals, etc cannot be achieved successfully without the underpinning strict recruitment and selection processes in place”.

Posted by: Laura Hobson on September 22nd, 2012 @ 2:46 PM

Provision of Homecare can be excellent!

A report has been issued showing that 75% of Homecare providers deliver and meet all the standards required.  It is unfortunate that the media have highlighted the 25% that do not. 

Clearly this is unacceptable and CQC thankfully are focused on addressing and raising standards.  Our unannounced inspection last week is a great example of CQC’s ability to walk in off the street and demand to see what is happening.  I believe that most organisations want to deliver excellent care and Routes Healthcare as a provider of Nurses, Care Assistants and Child Care Professionals, strive for this every day.  All you need to do is view our testimonials to see this. 

The report however, is a great opportunity to highlight the need for on-going improvement, something we also support and our commitment to training is clear for all to see.

I am proud to say that Routes Healthcare sit in the 75% of providers that do meet and exceed the standards required.

To read more about CQC and Routes click here.

To read the full article click here.


Posted by: on February 13th, 2013 @ 11:15 AM

Screen carers for depression, say doctors' leaders

Carers should be routinely screened for signs of depression by their GP to ensure their health needs are not neglected, doctors' leaders say.

The Royal College of General Practitioners (RCGP) estimates one in every 20 patients registered with a GP practice is providing unpaid care.

About 40% of carers are thought to be at risk of depression or stress because of their caring role.

Carers UK said GPs had a vital role to play in supporting carers.

It is estimated that seven million people in the UK currently provide unpaid care to a sick or disabled child or an adult who could not otherwise live independently.

Many of them are already known to GPs, but the RCGP says more should be done to improve the support and services offered to carers.

It says the "screening" process for depression should involve "a small number of general, non-invasive, questions about mood and mental wellbeing".

The RCGP has also drawn up a list for clinical commissioning groups - groups of GPs that plan local care - to ensure carers' needs are taken into account.

Dr Clare Gerada, RCGP chairwoman: "Carers are a very high risk group"

  • Improve GP access by allocating routine appointments and vaccinations at convenient times for carers
  • Appoint a carers' "champion" in all GP surgeries
  • Maintain a carers' register within the GP practice
  • Carry out audits to measure improvements in carer support

Dr Clare Gerada, chairwoman of the Royal College of GPs, said carers often found it hard to admit they were struggling.

"Carers often neglect their own healthcare needs and in many cases it is only a matter of time before they themselves become ill.

"GPs can play a crucial role in identifying potential problems in the early stages and 'screening' for depression is something that many GPs are doing already.

"Commissioners need to invest in supporting carers as a critical asset.

"They already save the public purse £119bn a year and this initiative could save even more by ensuring that carers stay well enough to keep on caring."

Fear and anxiety

Helena Herklots, chief executive of Carers UK, said caring full-time for a family member could leave people cut off from the outside world.

"This isolation, alongside the pressures, fears and anxieties of supporting an ill or disabled loved one can take a serious toll on carers' mental health," she said.

"NHS and social-care services, particularly GPs, are often the first port of call for families with caring responsibilities - they have a vital role to play in identifying carers and helping them access the support they need."

The government's care bill will help people find what support is available to them, a Department of Health spokesperson said.

"We know far too many carers can suffer depression, emotional and physical exhaustion - and it is important that they do not bear this responsibility alone.

"GPs have a critical role to play in identifying people with a caring responsibility and assessing their needs for support, including with depression."

Posted by: on May 11st, 2013 @ 09:34 AM

More wonderful feedback for Routes Healthcare!

"Dear Routes - I phoned you and am emailing you to give praise where it is certainly due to the Routes Healthcare lady who supported Judith throughout the session.  In my experience, I see many support workers with learners in the classroom and in my opinion, the Routes Healthcare lady was one of the exceptional ones you don’t come across very often and a credit to your organisation.  She listened to Judith constantly, assisted her with prompts when necessary, encouraged her to stretch herself and do more work and all this in an appropriate tone and manner which was lovely to observe.  The Routes Healthcare lady made the experience for Judith worthwhile and meaningful and I commend her for her skills and caring attitude.

I hope she attends with Judith again because it was obvious that the partnership worked very well."

- Tutor at NHS Mental Health Trust

Posted by: on November 11st, 2014 @ 2:49 PM

Urgent Support Workers needed in Crewe

Routes Healthcare Support Workers Required


Routes Healthcare are currently recruiting for Support Workers to work a variety of shifts to suit around you & your personal life, in the Crewe area. We offer ad-hoc shifts, so you tell us your availability & it’s our job to find you suitable work.  


You will have previous experience working as a Support Worker, supporting clients on the autistic spectrum, Learning Disabilities & Physical Disabilities - with daily tasks, promoting independence, working from individuals personalised support plan. You will assist clients with their personal care and feeding - ensuring clients maintain a nutritional diet. You support clients with daily activities, accessing the community - this ensures that client’s minds are stimulated on a daily basis.

  • 24hour on call support,365 days a year
  • Assistance with professional portfolio
  • Offices across the North West England
  • Support from expert consultants based in local offices
  • Regulated by Ofsted, CQC and Local authority


If this opportunity is for you please contact our dedicated team on:

0161 359 3342 or send your CV to sale@routeshealthcare.com 

Posted by: on December 9th, 2014 @ 09:05 AM

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