Newcastle CQC inspection achieves a Good
Our Newcastle branch have recently had their CQC inspection and we are pleased to report they achieved a Good in all areas .
The Care Quality Commission (CQC) are an independent body who have been set up to make sure health and social care services, such as Routes Healthcare, provide people with safe, effective, compassionate, high-quality care. They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety. They then publish their findings, including performance ratings to help people choose care.
The inspection took place on 12,16 and 23rd June 2017 with Safe, Effective, Caring, Responsive and Well-led being the areas inspected. All areas of office and client administration was reviewed and feedback received from clients and staff.
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